Legal & Security

Privacy Policy & Data Protection Commitment

Last updated: January 2026 | Committed to Absolute Client Confidentiality

Our Privacy Pledge: At TenderMerit™, we treat your corporate documentation, financial records, and login credentials with the highest level of security. We strictly never sell, trade, or share your personal or business data with any third-party marketing agencies.

1. Information We Collect

To provide seamless government tender consultancy, GeM portal onboarding, and eProcurement bidding support, we collect only necessary details provided directly by you during account creation or subscription checkout. This includes:

Company name and authorized representative's full name.
Official business email address (used for secure portal authentication).
Verified WhatsApp and mobile contact numbers for instant tender alert dispatches.
Corporate compliance and financial documents shared strictly for tender auditing and filing.

2. How We Use Your Information

Your data is utilized exclusively for legitimate consultancy operations and service delivery, including:

Delivering daily curated government tender notifications aligned with your business capabilities.
Executing accurate GeM cataloging, compliance audits, and multi-user session authentications.
Providing dedicated customer assistance, technical guidance, and bid submission updates.

3. Bank-Grade Data Security & Storage

We deploy rigorous technical safeguards to ensure your data remains completely secure. All client session tokens are managed via encrypted local protocols, and backend database integrations are powered by highly secure Google Firebase architectures featuring strict access controls. Only authorized senior consultancy personnel handling your specific portfolio can access your submitted files.

4. Client Rights & Data Control

You maintain complete ownership of your corporate data. At any point, you can request a complete audit, modification, or permanent deletion of your registered profile and uploaded documents from our servers by reaching out to our administration.

5. Policy Updates

We may periodically update this privacy policy to reflect improvements in our digital infrastructure or regulatory compliance. Any revisions will be updated directly on this page with a revised timestamp.

6. Official Contact & Support

If you have any queries, concerns, or data security requests regarding this Privacy Policy, please feel free to connect with our compliance desk directly:

Email: support@tendermerit.in

Direct Helpline: +91 7827656580

Corporate Office: Lilasia Building, Hatia Ranchi, Ranchi - 834003